The Day of the Test
Reporting to the Test Site
Your testing confirmation information, sent to you after you schedule your test, lists your test selection, test date, testing time, and test center. Please report to the test center 15 minutes before your scheduled testing time. On the day of the test, you may wish to dress comfortably in layers. This will allow you to adjust for the temperature at the test center, which may vary and may not be under the control of the test administrators. Please wear soft-soled shoes to help maintain a quiet testing environment.
Pearson Professional Centers Tour 
Preview a visit to a Pearson Professional Center, including a view of the typical test room, and of other test center areas.
Learn how to navigate through a Series test.
Required identification. You must bring proper identification with you to the test site. Your identification must be a current, government-issued identification printed in English, in the name in which you registered, bearing your photograph and signature. Copies will not be accepted.
Acceptable forms of government-issued identification include photo-bearing driver's licenses and passports. The Department of Motor Vehicles provides acceptable photo-bearing identification cards for individuals who do not have a driver's license.
Review the complete Identification Policy.
Withdrawal/Refund Policy
If after registering for a test you wish to withdraw your registration, you may do so according to the following procedure:
If you have not yet scheduled your test: Submit a withdrawal request through your account.
If you have already scheduled your test:
-
First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule," and follow the instructions provided.
-
After cancelling your test appointment, submit a withdrawal request through your account.
If you withdraw your registration before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve.
If you selected multiple subtests when you registered and wish to withdraw from any of the subtests selected, you must withdraw your entire registration and submit a new registration with a new test selection. Once one subtest associated with a registration has been attempted, you may not withdraw any of the other subtests within the same registration.
If you are absent from the test, you will not receive a refund or credit of any kind.
Your registration is valid for one year from the date of issue. If you do not schedule a test appointment and take your test within one year, or withdraw your registration within one year, your registration will expire and you will receive no refund or credit of any kind.
Duration of Payment Validity
After payment, your registration will be valid for one year. If you do not take the test or withdraw your registration within that period, your registration will expire and you will receive no refund or credit of any kind.
Payment Processing
If you have any outstanding balance owed by you to Evaluation Systems after a test appointment for which you were registered, all of your scores for that test date may be permanently voided and therefore not reported to you; to the relevant state agency responsible for educator certification, if applicable; or to any institutions.
The following policies apply to you when you have an outstanding balance with Evaluation Systems:
- You will be assessed a $20 fee to cover the processing required to clear your account.
- You will not be allowed to register for future test appointments until your balance, which includes the additional fee, is paid in full.
- Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
If a credit card charge for an Evaluation Systems service for you is disputed:
- You may not be allowed to make any future payments by credit card.
- You must make your payment to clear your account by cashier's check or money order only.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
Additionally, if a personal check submitted by you is returned by the bank:
- You will not be allowed to make any future payments by personal check.
- You must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
- If you attempt to pay for any further services by credit card before clearing your account, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
You must bring to the test center one piece of current, government-issued identification
printed in English, in the name in which you registered, bearing your photograph
and signature.
Acceptable forms of identification include the following:
- Driver's license with photograph and signature
- Passport with photograph and signature
- State identification with photograph and signature (provided by the Department of
Motor Vehicles for individuals who do not have a driver's license)
- National identification with photograph and signature
- Military identification with photograph and signature
- Alien Registration Card (green card, permanent resident visa)
A government-issued ID missing a visible signature or that has an embedded signature must be supplemented with an original (no photocopies), valid (unexpired) ID that has at least a matching name and recent recognizable photograph, or a matching name and signature.
Unacceptable forms of identification include draft classification cards,
credit cards of any kind, social security cards, student IDs, international driver's
licenses, international student IDs, notary-prepared letters or documents, employee
identification cards, learner's permits or any temporary identification cards,
and automated teller machine (ATM) cards.
If you do not have proper identification at the time of your test, you will be denied
admission to the test session. If you are refused admission to the test, for any
reason, you will be considered absent and will receive no credit or refund of any
kind.
If the name on your identification differs from the name in which you are registered,
you must bring official, original verification of the change (e.g.,
original marriage certificate, original court order).
Please note the following:
- Your middle initial in your account on this website must match the middle name or
initial on your ID.
- If you have a hyphenated last name, one of the following must be true of your name
as it appears in your account on this website and on your ID:
- either both instances must use the complete hyphenated name
or
- if one instance only uses one last name, it must be the second last name from the
full hyphenated version
If you have any questions about your identification, please contact Evaluation Systems before the day of the test.
As part of the identity verification process, your digital signature will be taken
at the test center, and a palm scan and/or a digital photograph may also be taken.
These will be used only for the purpose of identity verification. If you do not
allow your digital signature, palm scan, and/or digital photograph to be taken,
you will not be allowed to test and you will not receive a refund or credit of any
kind. Note that the palm scan provided at the test center does not fulfill any fingerprint
requirement for teacher certification by a relevant state agency responsible for
educator certification.
It is essential that you report for your test appointment on time. If you arrive more than 15 minutes late to a test appointment, you may not be admitted. If you arrive late and are not admitted, you will be considered absent and will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
Emergency circumstances. If you are absent from a test appointment because of an emergency circumstance (illness, injury, hospitalization, or death in the immediate family), you may be eligible to receive a fee voucher that you may use to register for a future test date.
To request a voucher, you must submit a written request to Evaluation Systems describing the emergency situation. Include written documentation, such as a dated newspaper obituary or a dated letter signed by a professional licensed to diagnose or treat the emergency condition (e.g., physician), on that person's professional letterhead. Documentation from a medical professional must specifically excuse you from testing on the date of the test. Documentation containing electronic signatures will not be accepted.
The request and required documentation must be received at Evaluation Systems within 30 calendar days after the missed test appointment.
A response to your request will be sent to you within two weeks after the missed test date, or two weeks after your request is received, whichever is later. If your request for a fee voucher is granted, the fee voucher you receive will be in the amount of the test fee you paid for the missed test appointment.
In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster (e.g., flood, fire), examinees will be notified by telephone and/or email and you will be contacted to reschedule your test appointment.
If you miss a test appointment that has not been officially canceled due to a test center closing, you will be considered absent and will not receive a refund or credit of any kind. Contact us if you have any concerns or questions on the day of the test.
You must provide one piece of current, government-issued identification printed in English, in the name in which you registered, bearing your photograph and signature. Your ID must be in the name in which you registered. If your name does not match your ID (e.g., due to a marriage or name change) your ID will not be accepted and you will not be allowed to test. Transitional documentation that may verify the discrepancy, such as a marriage certificate or court order, will not be accepted on the day of the test.
Acceptable forms of identification include the following:
- Driver's license with photograph and signature
- Passport with photograph and signature
- State identification with photograph and signature (provided by the Department of Motor Vehicles for individuals who do not have a driver's license)
- Alien Registration Card (green card, permanent resident visa)
For test-takers under 18 years of age, a parent or guardian must present their own ID during check-in and give consent for the test-taker to be recorded. If they have one, the test-taker must also present a government-issued ID. If they do not, a student ID will suffice.
A government-issued ID missing a visible signature or that has an embedded signature must be supplemented with an original (no photocopies), valid (unexpired) ID that has at least a matching name and recent recognizable photograph, or a matching name and signature.
Unacceptable forms of identification include military IDs, draft classification cards, credit cards of any kind, social security cards, student IDs, international driver's licenses, international student IDs, notary-prepared letters or documents, employee identification cards, learner's permits or any temporary identification cards, government employment IDs, and automated teller machine (ATM) cards.
If you do not have proper identification at the time of your test, you will be denied admission to the test session. If you are refused admission to the test, for any reason, you will be considered absent and will receive no credit or refund of any kind.
Please note the following:
- Your middle initial in your account on this website must match the middle name or initial on your ID.
-
If you have a hyphenated last name, one of the following must be true of your name as it appears in your account on this website and on your ID:
-
either both instances must use the complete hyphenated name
or
-
if one instance only uses one last name, it must be the second last name from the
full hyphenated version
If you have any questions about your identification, please contact Evaluation Systems before the day of the test.
As part of the identity verification process, you must provide photographs of (1) your ID, (2) your testing environment, and (3) your face (a headshot). These will be used only for the purpose of identity verification and ensuring a secure testing environment. If you do not provide the required photographs, you will not be allowed to test and you will not receive a refund or credit of any kind.
By registering for Certification Examinations for Connecticut Teachers (CTCE), you are agreeing to abide by these Rules of Test Participation and all rules and requirements specified or referenced on the current CTCE website and communicated to you, orally or in writing, at each test administration for which you have registered.
A nondisclosure agreement will be presented to you on the computer after you sign in at the test center. It will ask you to indicate your agreement to the conditions set forth on the current program website, including the Rules of Test Participation for the CTCE and the rules communicated to you orally or in writing at the test administration. You will be asked to read and accept the terms of this nondisclosure agreement within the time indicated on the computer screen. If you do not respond within the time specified, or if you indicate that you do not accept the terms of the agreement, your test session will terminate, you will not be permitted to test, and you will receive no refund or credit of any kind.
Rules of Test Participation
Compliance: I understand that if I fail to comply with the rules, requirements, and policies specified or referenced on the current program website, including these Rules of Test Participation, and communicated to me, orally and/or in writing, at the test administration, or if I take any prohibited actions, my test results may be voided, no refund will be issued, no portion of the testing fee can be applied toward the cost of any future testing fees, I may not be permitted to register for current or future test administrations, my registration may be canceled, I may not be allowed to test, I may be required to test under controlled conditions, and legal proceedings and actions may be pursued as well as any other remedies that the Connecticut State Department of Education (CSDE) and/or the Evaluation Systems group of Pearson, a business of NCS Pearson, Inc. (Evaluation Systems), may deem appropriate.
Policies: I have read and agree to the information and policies presented on the current program website, including, but not limited to, Payment Policy,
Withdrawal/Refund Policy,
ID Policy, and Late Arrival Policy.
-
Purpose of Testing: I understand that the tests are administered for the purpose of certification only and are to be taken only by individuals seeking teacher certification. I certify that I am taking the test(s) for which I am registering for the purpose of teacher certification or as part of a state-approved teacher certification process.
-
Test Administration: I authorize the test administrators to serve as my agents in maintaining a secure test administration. I agree to follow all reasonable instructions given to me orally and/or in writing at or during the test administration, including but not limited to instructions to relocate me during the test session. I agree not to communicate with other examinees or any unauthorized persons in any way during the test administration nor to engage in any other form of misconduct. I agree not to engage in behavior that would disrupt or unfairly affect the performance of myself or other examinees. I agree to cooperate with testing personnel. If I fail to comply with these provisions, I may be dismissed from the test center, my score(s) may be voided without refund or credit of any kind, and other actions, as described in Rule 1, may be taken as deemed appropriate by the CSDE and Evaluation Systems.
-
Test Security
- Test Property: I understand that all test materials and any portion thereof or information relating thereto (referred to below as the "Test Materials") are the sole property of the CSDE and Evaluation Systems. I understand that my responses, without the identification of my name, may be used for research, development and implementation of testing programs, scorer training or study materials, or other purposes associated with the program. I understand and acknowledge that the Test Materials were developed at great cost and are required to be kept confidential and secure from disclosure in order to fairly and effectively perform the test functions for which they were designed. I have not received or reviewed any Test Materials prior to taking the test and no Test Materials will be available for me to review after the test. I am not permitted to take (and I will not take) any Test Materials or handwritten or printed notes (referred to below as "Notes") reflecting or recording anything about Test Materials from the testing room or to disassemble, copy, or reproduce the Test Materials in whole or in part by hand or with the use of any electronic, or other type of, device of any nature.
- Test Materials: I understand that I will not be permitted to bring to or use during the test: Notes, cellular phones, electronic communication devices, visual or audio recording or listening devices or any device with an on/off option, scratch paper, unauthorized calculators, or any other unauthorized aid (collectively referred to below as "Unauthorized Aids"). Throughout the test session, I will have nothing at my workstation but authorized materials provided or approved by the test administrator. I may use materials provided by the test administrator for any intermediate work. However, only responses that I record on computer (including scans of hand-drawn responses) will be scored.
I understand and agree that if, despite my foregoing promises and agreements in Rules 5a and 5b above, test administrators have a reasonable suspicion that I have or may have in my possession any Test Materials, Notes, and/or Unauthorized Aids, I will immediately turn over any such Test Materials, Notes, and/or Unauthorized Aids in my possession to the test administrators at any time upon their request. If I should fail or refuse to do so, or if the test administrators believe in good faith that I have not turned over all such Test Materials, Notes, and/or Unauthorized Aids in my possession, the test administrators may search my person and my personal possessions for such Test Materials, Notes, and/or Unauthorized Aids and may remove them. Any such Test Materials, Notes, and/or Unauthorized Aids that I may have may be retained for as long as may be required for the purposes referenced in Rule 1. Test administrators, Evaluation Systems, and the CSDE are not responsible for Unauthorized Aids or other prohibited material confiscated by them. In the event of a possible breach of test security, I agree to cooperate with the testing personnel and I hereby consent to any such reasonable search and to any incidental contact with my person or my possessions that may occur as a result of such a search before my dismissal from the test center. Moreover, I hereby waive any claim that I might otherwise have based upon any such search or contact. If I fail to comply with these conditions, my name will be reported to the CSDE and Evaluation Systems; my score(s) may be voided without refund or credit of any kind; and other actions, as described in Rule 1, may be taken as deemed appropriate by the CSDE and Evaluation Systems.
Nondisclosure of Test Materials: Because of the great cost expended to develop the Test Materials, because of the obvious necessity that they be kept confidential and secure from disclosure in order to fairly and effectively perform the test functions for which they were designed, and because any disclosure of part or all of the contents of the Test Materials to anyone might render them unusable for future test administrations, I promise and agree that I will not disclose the Test Materials or any part of them (including the form, subject matter, substance, and wording of any test question or any answer thereto) to anyone for a period of ten (10) years from the date of the test administration to which such Test Materials pertain. I understand and agree that if I should violate this agreement of nondisclosure, I may be liable in damages for costs (including redevelopment costs) incurred as a result of any breach of this agreement, and I may also be subject to other legal and equitable remedies (including injunctive relief) for any such breach.
Test Score Reporting and Cancellation: I understand that my test score(s) will be reported to me; to the CSDE; to the Connecticut Institutions indicated during registration; and to any institution, entity, or person authorized or required by law to receive this information. I understand that Pearson will score all test results received, which may be incomplete due to technical issues during the test session. My test results will be reported to the Connecticut Preparation Institution identified, if any. My score report will be sent even if I leave the testing room before I finish the test. I understand that any information provided as part of registration may be used to report scores or to contact me regarding test- or program-related issues. Once I am admitted to the test center, I may not cancel my test results.
Voided Score: I understand that if I fail to comply with the rules and requirements set forth on the current program website, including these Rules of Test Participation, and communicated to me, orally and/or in writing, at the test administration, or if doubts are raised about the validity or legitimacy of my registration or my score(s), Evaluation Systems will notify the CSDE and other parties as deemed appropriate by the CSDE. The CSDE and Evaluation Systems reserve the right to void my test score if, in their sole opinion, there is adequate reason to question its validity or legitimacy of my score due to circumstances within or beyond my control. Other actions, as described in Rule 1, may be taken as deemed appropriate by the CSDE and Evaluation Systems.
Rights and Obligations Regarding Test Administration: I understand and agree that liability for test administration activities, including but not limited to the adequacy or accuracy of Test Materials and equipment, the adequacy or accuracy of the registration and administration processes or conditions, the adequacy of test site facilities, the adequacy or accuracy of score reports, the adequacy or accuracy of scoring, the adequacy or accuracy of information provided to me in connection with the CTCE program, and the adequacy of protection of examinee information, will be limited to score correction, test retake, or a rescheduled test appointment. I waive any and all rights to all other claims, specifically including but not limited to claims for negligence arising out of any acts or omissions of the CSDE and Evaluation Systems (including the employees, agents, contractors, or professional advisors of the CSDE and Evaluation Systems).
Program Changes: I understand that the testing program is subject to change at the sole discretion of the CSDE.
Objection to Procedures: If, for any reason, I object to the procedures presented in these Rules of Test Participation, I must advise Evaluation Systems, in writing, of the basis of my objection at least six (6) weeks before the test date for which I wish to register for my objection to be taken under consideration. Under no circumstances may I register if I have such an objection. If I nevertheless object, my registration may be canceled, I may not be permitted to take the test(s), or my score(s) may be voided, unless I withdraw my objection in writing.
Rules: I understand that should any of these rules or any other requirement or provision specified on the current program website be declared or determined by any court to be illegal or invalid, the remaining rules, requirements, and provisions will not be affected and the illegal or invalid rule, requirement, or provision shall not be deemed a part of the current program website. The headings of each of the Rules of Test Participation are for convenient reference only. They are not a part of the rules themselves; they do not necessarily reflect the entire subject matter of each rule; and they are not intended to be used for the purpose of modifying, interpreting, or construing any of these Rules of Test Participation. I agree that any legal action arising in connection with my registration for or participation in a test administration shall be brought in the state and federal courts governing St. Paul, Minnesota, and I consent to the personal jurisdiction of such courts.
Withdrawal/Refund Policy
If after registering for a test you wish to withdraw your registration, you may do so according to the following procedure:
If you have not yet scheduled your test: Submit a withdrawal request through your account.
If you have already scheduled your test:
- First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule," and follow the instructions provided.
- After cancelling your test appointment, submit a withdrawal request through your account.
If you withdraw your registration before you have scheduled your test appointment, or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund of your test fee.
In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve.
If you are absent from the test, you will not receive a refund or credit of any kind.
Your registration is valid for one year from the date of issue. If you do not schedule a test appointment and take your test within one year, or withdraw your registration within one year, your registration will expire and you will receive no refund or credit of any kind.
If after registering for a test you wish to withdraw your registration, you may do so according to the following procedure:
If you have not yet scheduled your test: Submit a withdrawal request through your account.
If you have already scheduled your test:
- First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule," and follow the instructions provided.
- After cancelling your test appointment, submit a withdrawal request through your account.
If you withdraw your registration before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund of your test fee.
In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve.
If you are absent from the test, you will not receive a refund or credit of any kind.
Duration of Payment Validity
After payment, your registration will be valid for one year. If you do not take the test or withdraw your registration within that period, your registration will expire and you will receive no refund or credit of any kind.
Payment Processing
If you register to take the same test on multiple test dates and pass the test on the first test date, you will not be issued a refund for your additional registrations on the basis of your passing performance.
If you have any outstanding balance owed by you to Evaluation Systems after a test appointment for which you were registered, all of your scores for that test date may be permanently voided and therefore not reported to you, to CSDE, or to any institutions.
The following policies apply to you when you have an outstanding balance with Evaluation Systems:
- You will be assessed a $20 fee to cover the processing required to clear your account.
- You will not be allowed to register for future test appointments until your balance, which includes the additional fee, is paid in full.
- Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
If a credit card charge for an Evaluation Systems service for you is disputed:
- You may not be allowed to make any future payments by credit card.
- You must make your payment to clear your account by cashier's check or money order only.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
Additionally, if a personal check submitted by you is returned by the bank:
- You will not be allowed to make any future payments by personal check.
- You must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
- If you attempt to pay for any further services by credit card before clearing your account, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
You must bring to the test center one piece of current, government-issued identification printed in English, in the name in which you registered, bearing your photograph and signature.
Acceptable forms of identification include the following:
- Driver's license with photograph and signature
- Passport with photograph and signature
- State identification with photograph and signature (provided by the Department of Licensing for individuals who do not have a driver's license)
- National identification with photograph and signature
- Military identification with photograph and signature
- Alien Registration Card (green card, permanent resident visa)
A government-issued ID missing a visible signature or that has an embedded signature must be supplemented with an original (no photocopies), valid (unexpired) ID that has at least a matching name and recent recognizable photograph, or a matching name and signature.
Unacceptable forms of identification include draft classification cards, credit cards of any kind, social security cards, student IDs, international driver's licenses, international student IDs, notary-prepared letters or documents, employee identification cards, learner's permits or any temporary identification cards, and automated teller machine (ATM) cards.
If you do not have proper identification at the time of your test, you will be denied admission to the test session. If you are refused admission to the test, for any reason, you will be considered absent and will receive no credit or refund of any kind.
Please note the following:
- Your middle initial in your account on this website must match the middle name or initial on your ID.
- If you have a hyphenated last name, one of the following must be true of your name as it appears in your account on this website and on your ID:
- either both instances must use the complete hyphenated name
or
- if one instance only uses one last name, it must be the second last name from the full hyphenated version
If the name on your identification differs from the name in which you are registered, you must bring official, original verification of the change (e.g., original marriage certificate, original court order).
If you have any questions about your identification, please contact Evaluation Systems before the day of the test.
As part of the identity verification process, your digital signature will be taken at the test center, and a palm scan and/or a digital photograph may also be taken.
These will be used only for the purpose of identity verification. If you do not allow your digital signature, palm scan, and/or digital photograph to be taken,
you will not be allowed to test and you will not receive a refund or credit of any kind.
It is essential that you report for your test appointment on time. If you arrive more than 15 minutes late to a test appointment, you may not be admitted. If you arrive late and are not admitted, you will be considered absent and will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster (e.g., flood, fire), examinees will be notified by telephone and/or email and you will be contacted to reschedule your test appointment.
If you miss a test appointment that has not been officially canceled due to a test center closing, you will be considered absent and will not receive a refund or credit of any kind. Contact Pearson VUE at (800) 989-8532 if you have any concerns or questions on the day of the test.
If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
Emergency circumstances. If you are absent from a test appointment because of an emergency circumstance (illness, injury, hospitalization, or death in the immediate family), you may be eligible to receive a fee voucher that you may use to register for a future test date.
To request a voucher, you must submit a written request to Evaluation Systems describing the emergency situation. Include written documentation, such as a dated newspaper obituary or a dated letter signed by a professional licensed to diagnose or treat the emergency condition (e.g., physician), on that person's professional letterhead. Documentation from a medical professional must specifically excuse you from testing on the date of the test. Documentation containing electronic signatures will not be accepted.
The request and required documentation must be received at Evaluation Systems within 30 calendar days after the missed test appointment.
A response to your request will be sent to you within two weeks after the missed test date, or two weeks after your request is received, whichever is later. If your request for a fee voucher is granted, the fee voucher you receive will be in the amount of the test fee you paid for the missed test appointment.
You may retake a test as many times as necessary to pass. If you wish to retake a test, you may do so by submitting a new registration and payment.
-
For the following tests, you must wait 45 days before retaking the same test:
- Early Childhood (002)
- Reading Specialist (008)
-
For the following test, you must wait 30 days before retaking the test:
- Foundations of Reading (190)
By registering for the test, you are agreeing to abide by the Test Center Rules 
. You will be asked to confirm your agreement to these rules at the test center before you begin your test.
Changing your test date, test center, or testing time. If you have already scheduled your test appointment and wish to change the date, time, or location of your test appointment, you may reschedule your test appointment through your account by following the instructions provided.
The deadline for rescheduling your test appointment is 24 hours before your scheduled testing time. There is no fee for rescheduling a test appointment.
Changing your test selection. If you wish to change the test or subtest for which you registered, you must first
withdraw your registration for the original test or subtest and submit a new registration for the new test or subtest.
Withdrawal/Refund Policy
If after registering for a test you wish to withdraw your registration, you may do so according to the following procedure:
If you have not yet scheduled your test: Submit a withdrawal request through your account.
If you have already scheduled your test:
- First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your appointment, log in to your account, click "Reschedule," and follow the instructions provided.
- After cancelling your test appointment, submit a withdrawal request through your account.
If you withdraw your registration before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a full refund. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve.
If you are absent from the test, you will not receive a refund or credit of any kind.
Your registration is valid for one year from the date of issue. If you do not schedule a test appointment and take your test within one year, or withdraw your registration within one year, your registration will expire and you will receive no refund or credit of any kind.
Payment Policy
Duration of Payment Validity
After payment, your registration will be valid for one year. If you do not take the test or withdraw your registration within that period, your registration will expire and you will receive no refund or credit of any kind.
Payment Processing
If you have any outstanding balance owed by you to Evaluation Systems after a test appointment for which you were registered, all of your scores for that test date may be permanently voided and therefore not reported to you; to the relevant state agency responsible for educator certification, if applicable; or to any institutions.
The following policies apply to you when you have an outstanding balance with Evaluation Systems:
- You will be assessed a $20 fee to cover the processing required to clear your account.
- You will not be allowed to register for future test appointments until your balance, which includes the additional fee, is paid in full.
- Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
If a credit card charge for an Evaluation Systems service for you is disputed:
- You may not be allowed to make any future payments by credit card.
- You must make your payment to clear your account by cashier's check or money order only.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
Additionally, if a personal check submitted by you is returned by the bank:
- You will not be allowed to make any future payments by personal check.
- You must make your payment to clear your account by cashier's check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.
- If you attempt to pay for any further services by credit card before clearing your account, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
ID Policy for the Foundations of Reading Test
You must bring to the test center one piece of current, government-issued identification
printed in English, in the name in which you registered, bearing your photograph
and signature.
Acceptable forms of identification include the following:
- Driver's license with photograph and signature
- Passport with photograph and signature
- State identification with photograph and signature (provided by the Department of
Motor Vehicles for individuals who do not have a driver's license)
- National identification with photograph and signature
- Military identification with photograph and signature
- Alien Registration Card (green card, permanent resident visa)
A government-issued ID missing a visible signature or that has an embedded signature must be supplemented with an original (no photocopies), valid (unexpired) ID that has at least a matching name and recent recognizable photograph, or a matching name and signature.
Unacceptable forms of identification include draft classification cards,
credit cards of any kind, social security cards, student IDs, international driver's
licenses, international student IDs, notary-prepared letters or documents, employee
identification cards, learner's permits or any temporary identification cards,
and automated teller machine (ATM) cards.
If you do not have proper identification at the time of your test, you will be denied
admission to the test session. If you are refused admission to the test, for any
reason, you will be considered absent and will receive no credit or refund of any
kind.
If the name on your identification differs from the name in which you are registered,
you must bring official, original verification of the change (e.g., original
marriage certificate, original court order).
Please note the following:
- Your middle initial in your account on this website must match the middle name or
initial on your ID.
- If you have a hyphenated last name, one of the following must be true of your name
as it appears in your account on this website and on your ID:
- either both instances must use the complete hyphenated name
or
- if one instance only uses one last name, it must be the second last name from the
full hyphenated version
If you have any questions about your identification, please contact Evaluation Systems before the day of the test.
As part of the identity verification process, your digital signature will be taken
at the test center, and a palm scan and/or a digital photograph may also be taken.
These will be used only for the purpose of identity verification. If you do not
allow your digital signature, palm scan, and/or digital photograph to be taken,
you will not be allowed to test and you will not receive a refund or credit of any
kind. Note that the palm scan provided at the test center does not fulfill any fingerprint
requirement for teacher certification by a relevant state agency responsible for
educator certification.
Late Arrival Policy
It is essential that you report for your test appointment on time. If you arrive more than 15 minutes late to a test appointment, you may not be admitted. If you arrive late and are not admitted, you will be considered absent and will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.
You must provide one piece of current, government-issued identification printed in English, in the name in which you registered, bearing your photograph and signature. Your ID must be in the name in which you registered. If your name does not match your ID (e.g., due to a marriage or name change) your ID will not be accepted and you will not be allowed to test. Transitional documentation that may verify the discrepancy, such as a marriage certificate or court order, will not be accepted on the day of the test.
Acceptable forms of identification include the following:
- Driver's license with photograph and signature
- Passport with photograph and signature
- State identification with photograph and signature (provided by the Department of Motor Vehicles for individuals who do not have a driver's license)
- Alien Registration Card (green card, permanent resident visa)
For test-takers under 18 years of age, a parent or guardian must present their own ID during check-in and give consent for the test-taker to be recorded. If they have one, the test-taker must also present a government-issued ID. If they do not, a student ID will suffice.
A government-issued ID missing a visible signature or that has an embedded signature must be supplemented with an original (no photocopies), valid (unexpired) ID that has at least a matching name and recent recognizable photograph, or a matching name and signature.
Unacceptable forms of identification include military IDs, draft classification cards, credit cards of any kind, social security cards, student IDs, international driver's licenses, international student IDs, notary-prepared letters or documents, employee identification cards, learner's permits or any temporary identification cards, government employment IDs, and automated teller machine (ATM) cards.
If you do not have proper identification at the time of your test, you will be denied admission to the test session. If you are refused admission to the test, for any reason, you will be considered absent and will receive no credit or refund of any kind.
Please note the following:
- Your middle initial in your account on this website must match the middle name or initial on your ID.
-
If you have a hyphenated last name, one of the following must be true of your name as it appears in your account on this website and on your ID:
-
either both instances must use the complete hyphenated name
or
-
if one instance only uses one last name, it must be the second last name from the
full hyphenated version
If you have any questions about your identification, please contact Evaluation Systems before the day of the test.
As part of the identity verification process, you must provide photographs of (1) your ID, (2) your testing environment, and (3) your face (a headshot). These will be used only for the purpose of identity verification and ensuring a secure testing environment. If you do not provide the required photographs, you will not be allowed to test and you will not receive a refund or credit of any kind.
Retake Policy
You may retake a test as many times as necessary to pass. If you wish to retake a test, you may do so by submitting a new registration and payment.
-
For the following tests, you must wait 45 days before retaking the same test:
- Early Childhood (002)
- Reading Specialist (008)
-
For the following test, you must wait 30 days before retaking the test:
- Foundations of Reading (190)
For Nursing Mothers
Nursing mothers who need to make arrangements for bringing specialized equipment or storage materials should follow the Alternative Testing Arrangements process to ensure prior approval and the ability of a test center to meet your specific needs. Please note that children will not be allowed in the testing center or into the secure testing room.
The Test Session
The test session is designed to allow sufficient time for sign-in, review of the Test Center Rules , and communication of directions before testing begins and for completion of the test by examinees. Some examinees may finish testing well before the scheduled ending time of the test session. However, you should be prepared to use the entire test session. You will be allowed no more than the allotted time to complete the test.
Before testing, you will be presented with a nondisclosure agreement, which will ask you to indicate your agreement to the conditions set forth on this website and the rules communicated to you orally and/or in writing at the test administration. You will have five minutes to review and accept the terms of this agreement. If you do not accept the terms of the agreement within five minutes, you will not be permitted to test and you will receive no refund or credit of any kind.
You will be monitored at all times by video and audio recording. If you leave the testing room at any time during the test (e.g., to take a restroom break), your identification will be checked and/or your palm scan will be taken when you leave and when you re-enter the testing room.
Prohibited Materials
The following materials are prohibited at the test site:
- Smoking and the use of all tobacco products
- Visitors, including relatives, children, and friends
- Weapons of any kind
Additionally, any personal items that you bring to the test site must be stored in a locker outside of the testing room during the test. This includes jewelry, watches, wallets, and purses in addition to the following items, which are considered to be prohibited aids:
- Cell phones
- Electronic communication devices, visual or audio recording or listening devices, or any device with an on/off option, including, but not limited to, MP3 players, PDAs, tablets, computers, CD players, removable storage devices, calculator watches, clocks or watches with alarms, spellcheckers, etc.
- Eyeglasses with communication and recording devices; note that during the check-in process you may be asked to remove any pair of eyeglasses for a visual inspection, but the test center proctor will not touch or otherwise handle your glasses
- Calculators and calculator manuals (on-screen calculators are automatically provided for tests that allow them)
- Handwritten or printed materials, such as dictionaries, notebooks, scratch paper, textbooks, etc.
- Packages and bags of any kind, such as backpacks, briefcases, etc.
- Hats or headwear, including barrettes and hair clips larger than ¼ a quarter -inch wide and hairbands larger than ½ a half -inch wide, except for those being worn for religious or medical purposes
- Food and drink, including chewing gum
- Unauthorized aids, such as slide rules, rulers, translation aids, highlighters, etc.
- Unauthorized medical devices, defined as any device not noted on Pearson VUE's Approved Comfort Aids list
, unless prior approval has been obtained (refer to Requesting Alternative Testing Arrangements for more information)
Violation of test site rules, including the possession or use of prohibited materials during a test administration, may result in the voiding of your scores.
During testing, you may take restroom breaks. Any time that you take for restroom breaks is considered part of the available testing time. You may not leave the testing facility or room in which you have been seated for any purpose (other than to use the restroom, as permitted) until you have been officially dismissed by a test administrator. During the test administration, you may not communicate with other examinees or any unauthorized persons in any way, either in person or by using any communication device.
The test center at which you take your test(s) may administer a variety of tests, including those for other professional licenses. Please be aware that other individuals at the test center may be taking tests that have rules, policies, and other terms and conditions that may be different from those that apply to the test that you will be taking.
Dismissal from the test. When you have completed testing or when the test session ends, whichever occurs first, you will be dismissed. Once you have been officially dismissed, you must leave the testing facility.
Your Feedback
If you have comments about the test site or the conditions under which you took a test, please submit your comments to Evaluation Systems no later than seven days after your test date.
View Cart